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123 HP Printer Setup & Troubleshooting

HP Printer Setup

HP Driver & Software Install

Wireless Setup & Troubleshooting

HP OJPRO 6962 Printer Setup & Installation Support

Copy Setup

This 123 HP Officejet pro 6962 printer is able to copy up to 99 documents. This 123 HP Ojpro 6962 printer can print the black and white document up to 37 papers per minute and the colour copy of up to 37 papers per minute. Unbox and setup your 123 HP Officejet pro 6962 printer physically by installing the ink cartridges and loading papers.Latest driver and manual download from 123.hp.com/ojpro 6962 or 123.hp.com/setup 6962.

Print Setup

123HP Officejet pro 6962 printer can print from USB flash drive, scan to e-mail, fax to email, HP Instant Ink. HP Officejet pro 6962 printer can print 30000 pages per month. Unbox and remove all the packing materials from your 123 HP Ojpro 6962 printer. Then install ink cartridges and load papers in the input tray. Load the document in the input tray. Click on print and start printing.

Scan Setup

The 123 HP Officejet pro 6962 printer has the scanner glass with which you can scan documents or photos easily and auto- duplexing is also possible with this printer.. Unbox and remove all the packing materials from your 123 HP Ojpro 6962 printer. Install the ink cartridges and load enough number of papers in the input tray. Place the original of your document or photo in the scanner glass, facing the document downwards.

HP OFFICEJET PRO 6962 EPRINT SETUP

The 123 HP Officejet pro 6962 printer is capable of HP ePrint facility. So, you can print documents easily from your computer or mobile easily. To setup HP ePrint in your 123 HP Officejet pro 6962 printer, follow the steps below:

  • Unbox and remove all the packing materials from your new 123 HP Officejet pro 6962 printer.
  • Connect the power cord and power on your printer.
  • Install the ink cartridges in the holders and load enough number of papers in the printer.
  • Connect your 123 HP Ojpro 6962 printer and computer to a wireless or wired network connection.
  • In your 123 HP OJPRO 6962 printer’s control panel, touch HP ePrint icon. Otherwise, go to web services setup or wireless settings or network setup to locate the web services and follow the onscreen instructions to enable the web services.
  • Also, if prompted touch OK to update the firmware.
  • Then, click Print Info to print the Information sheet that contains the printer’s Email ID and password.
  • Latest driver and manual download from 123.hp.com/ojpro 6962 or 123.hp.com/setup 6962.

HP OFFICEJET PRO 6962 CLOUD PRINT SETUP

Cloud print setup allows you to print photos and documents from your android device or computer by connecting it to the same wireless network as your 123 hp office jet pro 6962 printer.

  • Unbox and remove all the packing materials from your 123 HP Officejet pro 6962 printer.
  • Connect the power cord and power on your 123 hp ojjet pro 6962 printer.
  • Open the cartridge access door and load ink cartridges in the cartridge holder.
  • Allow the printer to install ink and it will take five minutes to complete installation.
  • Then, load plain sheets of papers in the paper tray.
  • Now, connect your printer to the same network as your android device or computer.
  • Download and install the GOOGLE CLOUD PRINT  from google play store.
  • Open settings in the google cloud print .
  • Tap on print and click on OK.
  • Then, tap on cloud print option.
  • In the menu icon, select Add Printer.
  • Select your 123 hp ojpro 6962 printer to add and tap OK.
  • Then, follow the on screen instructions.
  • Open the photo or document you want to print from your android device or computer.
  • In the menu icon, tap Print.
  • Your 123 hp ojpro 6962 printer is setup with google cloud print and you can print from anywhere using your android device or computer.

TO PRINT A DOCUMENT OR PHOTO FROM YOUR COMPUTER

  • In your computer, sign in to your Email account and create a new Email.
  • Type the 123 HP Officejet pro 6962 printer’s Email address( it is in the information sheet) in the To: field.
  • Type the subject and attach the document or photo you want to send and click on send to send the mail.
  • Now, open the Email and select Forward.
  • Then, type the 123 HP Ojpro 6962 printer’s Email ID in the To: field and type the subject.
  • Click on send.

TO PRINT THE DOCUMENT OR PHOTO FROM YOUR MOBILE DEVICE

  • Open the Email application in your mobile device.
  • Click on the Action icon or the Share icon in your mobile.
  • Create new Email and enter your 123 HP Ojpro 6962 printer’s Email ID in the To: field.
  • Type the subject and click send.
  • Then open the Email and click Forward.
  • Enter the 123 HP Ojpro 6962 printer’s Email ID in the To: field and type the subject.
  • Click on send.

HP OJPRO 6962 Ink Cartridges Installation

HP Officejet pro 6962 printer consists of two ink cartridges of one black and the other tri colour ink cartridges. HP provides the Original HP high quality ink cartridges for this 123 HP Officejet pro 6962 printer. Also, this High quality ink provides the best quality prints to the users.

HP Officejet pro 6962 printers are capable of HP Instant Ink facilityOjproOjprothe XL size ink cartridges are also available for this. This XL size ink cartridges will help you if you are using the 123 HP OJPRO 6962 printer frequently. To install ink cartridges in the 123 HP Ojpro 6962 printer, follow the steps below,

Ink Cartridges Installation

replace ink cartridges

  • Unbox your 123 HP Office Jet Pro 6962 printer.
  • Remove the tapes around the printer.
  • Lift the scanner upwards and clean the packing materials.
  • Remove the packing materials from the cartridge holder and the paper tray.
  • Then, close the scanner unit and paper tray.
  • Once all the packing materials are cleared, connect the power cord to the rear of the printer and to an electrical outlet.
  • Switch on the 123 hp ojpro 6962 printer, using the power button in the printer’s control panel.
  • Your 123 HP Ojpro 6962 printer starts initializing. When the printer prompts you to set the language, time and date, set them. You can also skip the settings if you prefer.
  • Then, open the cartridge access door and wait until the cartridge holder becomes idle.
  • Remove the ink cartridges from the packaging..

123 HP OJPRO 6962 Troubleshooting

Procedure to clear the paper jamming issues:

Firstly, Press the Power control to turn HP Officejet Pro 6962 to OFF status. Push upward to open the Cartridge access closet and then remove the cleanout. Clear all of the Paper Jams from rear roller. Next draw the duplexer path cover from its center to lift above. Clear the paper jam. Shove the duplexer path cover to its original position. Replace the cleanout and latch it to prevent foreign debris getting into the paper path. Next, find the print carriage and move the print head towards the far right and then check for paper jam to clear it. Further, move the print head towards the far left to remove paper jam. Close the Cartridge path door by pushing it downward. Next Further step is, remove the Paper Tray entirely to remove all Paper Jams. Now access the Cleanout gap present between the Input Tray and the Control Panel to remove Paper Jams. Press Power button to trigger ON HP OJPro 6962 Printer.

SOLVE HP ePRINT AND HP PRINTABLES PROBLEMS

Perform the following tasks if you are encountering problems while using Web Services such as HP ePrint and print apps.

  1. The printer you use must be connected to the Internet using a wireless or an Ethernet connection.
  2. The Web Services option on your printer should be enabled.
  3. The network hub, router or the switch should be switched on and connected properly.
  4. Use a working Internet connection if you are using a wireless connection.
  5. If you are using an Ethernet connection, connect using a phone cord or a crossover cable to connect your printer to the network and that the Ethernet cable is connected properly to the printer.
  6. While using HP ePrint, enter the printer’s email address properly.
  7. Do not enter multiple email address in the To field.
  8. The sending document must meet the requirement of HP.
  9. If you are entering proxy settings, make sure you enter valid ID.

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