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123 HP Printer Setup & Troubleshooting

HP Printer Setup

HP Driver & Software Install

Wireless Setup & Troubleshooting

HP Envy 7855 Printer Setup & Installation Support

Copy Setup

Copy setup makes you copy any document or photo in your printer and can be used for many purposes including business needs and so on..Latest Driver & Software download 123.hp.com/envy7855

Fax Setup

Fax setup makes you send and receive faxes from your printer by connecting it to a telephone cable, which saves your fax machine charges and time.Latest Driver & Software download from 123.hp.com/envy7855.

Scan Setup

Scan setup makes you scan your documents and photos from your computer by network connection and can be used for future use.Latest Driver & Software download from 123.hp.com/setup 7855.

Description of the HP Envy 7855 Control Panel Display

  1. ON press button: signals Printer power ON/OFF position
  2. Home button: Retraces to Home Screen dashboard
  3. Up button: Press the button to navigate up on all options
  4. Down press button: used to move down from a list of options
  5. Back press button: Retraces to previous screen display
  6. Selection button: utilized in selecting options and to open them
  7. OK press button: Confirms the selection /setting option
  8. Help button: Displays the Help Topics corresponding to the selected option
  9. Wireless Light: signals envy wireless connection status. Few of the status types are
  • A Solid blue LED light signals the readiness of Wireless connection
  • A Slow blinking LED light signals a Wireless connection enabled, rather unsynchronized on network. Make sure that your envy is within the given wireless signal range
  • A Fast blinking LED light signals a Wireless connection error
  • No Wireless Light indicates Wireless connection OFF status
  1. Wireless button: Press this button to view Wireless status and menu choices. In order to initiate
  1. ePrint press button: Press this button to view ePrint Service Settings

HP Envy 7855 All-in-One Unpack Setup and Install

  • Simply unpack HP Envy 7855 initially from the Box to Setup the Printer
  • Snap all tapes and packing’s wrapped on envy printer
  • Peel the stickers present on the Control Panel
  • Open Scanner lid and peel off the stuck tapes
  • Open the cartridge access door and get rid off the internal packing’s and then the tapes
  • Remove the tapes from the Paper Tray and then slide the pair off your Paper Width guides apart and towards the tray edges
  • Place HP A4 media within the Paper tray container
  • According slide the pair off your Paper Width guides towards the paper and to firmly hold it
  • Switch the Envy power ON and also power up your Computer
  • Wait for the Windows OS to load and then establish the USB connection to your computer
  • Try connecting the other end of USB cable to HP Envy 7855
  • Open the Cartridge Access Closet and examine the Carriage for idleness
  • Install the new HP Ink Cartridge within cartridge tab and latch it on
  • Place your Envy 7855 CD on your Computer CD Drive
  • Open Automatic Setup file from HP Envy 7855 CD folder and then follow up the onscreen instruction to end the software setup
  • Extend the Output Tray for your convenience
  • Give a Print Test Page to exit printer setup
  • Latest Driver & Software download from 123.hp.com/envy7855.

HP Envy 7855 Wireless Setup

HP Envy 7855 can be connected to Internet through Wireless and Wi-Fi Direct Access. Your Envy 7855 is now more secure and is reliable on a Wireless Connection. In addition, you can try using ePrint Service for Print and Scan on the Go. Initially to setup the Printer Wireless, you should configure Envy Wireless card series 802.11b/g/n using your automatic wireless router setup. Ensure that your Router has a Wireless Network Name, WPS Push button and WEP password key. Next try to check the working condition of the Envy Wireless Network.

Install Envy Traditional Wireless Connection

Press Home button available on your Control Panel to access Envy Dashboard. Now press Down button and select Wireless feature. Press OK button and enable it. In order to configure wireless setup select the wireless feature and then the Wireless Setup Wizard. Press OK button and then Select ON with Security option using the selection press button. Proceed to press on the Down button until you get a prompt for an wireless network name. Using the shortcut keyboard from the display screen you can type the wireless network name and password. Press OK button and confirm. If you get any security lapses in your wireless connection then you may change the WEP password Key to WPA secure Passphrase.

Envy WPS Setup

Press Home button present on your control panel to open Envy Dashboard. Now press the Down button and select the wireless feature. Use the selection press button to choose the Wi-Fi Protected Setup. Press OK button to confirm. Select ON with Security method using selection button and then Press Down button. Hold on till a prompter appears on the display screen. Using the display and shortcut keyboard you can go ahead and type the wireless network name and password. Press the OK button and confirm. Try locating the WPS button on Wireless Router and Press it ON. Automatically your HP Envy 7855 gets configured over the Wi-Fi Protected Setup.

HP Envy 7855 Ink Cartridges

HP Envy 7855 requires a set of HP Tri-Color and HP Black Ink Cartridge for Printing Documents, Photos and Envelopes. All HP 7855 Ink Cartridges are of long lasting and cost efficient. Avoid the drop and jarring Cartridges from Installation. Remember to switch off the printer power when not in use, and due course you can reduce the Ink wastage and Ink coagulation. Always store your HP Ink Cartridges that comes with the original sealed envelope.

Ink Cartridges Installation

replace ink cartridges

Reinstall Envy Ink Cartridges:Power off your Envy 7855 and wait until Print carriage stops idle. Draw the Cartridge path door upward to open it. Locate the Cartridge tab to unlatch it. Press down to detach the Ink Cartridge. Remove all Plastic flaps and wrapped packing’s from HP Ink Cartridges. Place the New Ink Cartridges inside the cartridge tab to latch it. Remember to install each of the Ink Cartridges according to its color coded letters and so to complete the installation. Shove the Cartridge Access door downward to close it. Switch ON the Envy Printer power.

HP Envy 7855 Troubleshooting

Procedure to clear the paper jamming issues:

Firstly, Press the Power control to turn HP Envy 7855 to OFF status. Push upward to open the Cartridge access closet and then remove the cleanout. Clear all of the Paper Jams from rear roller. Next draw the duplexer path cover from its center to lift above. Clear the paper jam. Shove the duplexer path cover to its original position. Replace the cleanout and latch it to prevent foreign debris getting into the paper path. Next, find the print carriage and move the print head towards the far right and then check for paper jam to clear it. Further, move the print head towards the far left to remove paper jam. Close the Cartridge path door by pushing it downward. Next Further step is, remove the Paper Tray entirely to remove all Paper Jams. Now access the Cleanout gap present between the Input Tray and the Control Panel to remove Paper Jams. Press Power button to trigger ON HP Envy 7855 Printer.


Perform the following tasks if you are encountering problems while using Web Services such as HP ePrint and print apps.

  1. The printer you use must be connected to the Internet using a wireless or an Ethernet connection.
  2. The Web Services option on your printer should be enabled.
  3. The network hub, router or the switch should be switched on and connected properly.
  4. Use a working Internet connection if you are using a wireless connection.
  5. If you are using an Ethernet connection, connect using a phone cord or a crossover cable to connect your printer to the network and that the Ethernet cable is connected properly to the printer.
  6. While using HP ePrint, enter the printer’s email address properly.
  7. Do not enter multiple email address in the To field.
  8. The sending document must meet the requirement of HP.
  9. If you are entering proxy settings, make sure you enter valid ID.