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123 HP Printer Setup & Troubleshooting

HP Printer Setup

HP Driver & Software Install

Wireless Setup & Troubleshooting

123 HP Setup Guidelines

  1. Get the set-out and moved to a comfortable place.
  2. It should have every ties/ropes/cover taken off.
  3. The printer must be free from all the sticky tapes on them.
  4. Ensure that the pc has it desktop version installed.
  5. If using a Smartphone, ensure the same.
  6. Connect the printer always to a good source of power.
  7. This power must always be steady and not fluctuating.
  8. At last feed in the right kind of paper recommended.
  9. Carry on a test print, and then install the toners.
  10. Now begin with scans, prints, or any fax options.


The 123 HP Setup has come about with more and more innovative ideas that will let their user the ease of access. Anywhere you happen o be, the printer can receive and get all of its print functions done.

There are Google cloud options to command the printer to start scanning or printing. Then there is the smart app facility which will allow the user to roll out any document or picture from their mobiles to get the printer to print on it. visit 123.hp.com/setup

123 HP Printer Troubleshooting

When the printer is not printing (nothing prints)

  1. If print jobs are stuck in the print queue, then cancel all the documents in the queue and reboot the computer. Try printing a page after the reboot process is done.
  2. If your printer switches off during printing, then an alert message should pop up on your computer screen. If it doesn’t, then there is a problem in the HP software that you have installed. Uninstall the software and reinstall it to avoid further problems.
  3. It is always imperative to check if all the cable connections are secure and tight. If any connection is loose, replace it with a new cable.
  4. If the blue light on the Wireless icon isn’t blinking, then you need to check your printer’s wireless connection. Try printing a Wireless test Report to diagnose and troubleshoot the problems with your printer.
  5. Check if the firewall software installed on your computer is hindering the communication between your computer and printer. In that case, disable the firewall temporarily and go ahead with the print job. Switch on the firewall once you have completed printing the pages.
  6. If your printer is still not responding after performing the above mentioned steps, then, try restarting the computer as well as the printer.

When something on the page is missing or incorrect

  1. Check the length of the USB cable and the printer location. Sometimes, the high electromagnetic fields generated by the USB, can cause slight distortions and spoil the quality of the printout.
  2. In that case, move your HP printer away from the electromagnetic field.
  3. You are recommended to use a cable that is less than 3 metres long to lessen the effects of the electromagnetic field.